Florian delves deep into data and member experiences to drive product improvement and adoption. After a decade in financial services in Melbourne, the German-born Kiwi returned home, bringing uber-efficiency and his wry sense of humour. Florian may introduce himself as Steve which is not English for Florian (despite what he tells you).

When not at HQ, he’s doing a poor job at fishing, looking for excuses to go to Bunnings, and playing Mario Kart with his two boys.